PRIVACY POLICY

At Turbo Clean YYC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and retain your personal information when you use our mobile auto detailing services.

 

1. Personal Information Collected:

We collect the following types of personal information from our customers:

- First and last name

- Address

- Phone number

- Email address

- Vehicle details, including VIN # and pictures when required

 

2. Purpose of Data Collection:

We collect and use your personal information for the following purposes:

- Selecting services and scheduling appointments

- Billing and payment processing

- Customer communication, including appointment reminders and service updates

 

3. Data Sharing

We may share your personal information with the following third parties for specific purposes:

- Urable (CRM Software) for booking and customer management

- QuickBooks for accounting purposes

- Square/Stripe for billing and payment processing

- Website, social media platforms (Facebook, Instagram), and Google Business for communication and marketing purposes

- Mass emailing software like Mailchimp for newsletters and promotional offers

 

4. Data Retention:

We retain your personal information indefinitely to maintain accurate records of our customer transactions and interactions.

 

5. Data Security Measures:

We take appropriate measures to ensure the security of your personal information, including encryption and access controls. However, please note that customers do not have direct access to their personal information stored in our systems. If you wish to modify or remove your personal information, please contact us via email at info@turbocleanyyc.com

 

6. Customer Rights:

Customers have the right to request access to, correction of, or deletion of their personal information. To exercise these rights or for any inquiries regarding your personal information, please contact us via email at [Your Contact Email].

 

7. Policy Updates:

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically.

 

By using our mobile auto detailing services, you consent to the collection and use of your personal information as described in this Privacy Policy.